Privacy Policy

Privacy Policy – TyresOnly

1. Introduction

This Privacy Policy explains how TyresOnly (“we”, “our”, “us”) collects, uses, stores and protects your personal data when you visit our website www.tyresonly.co.uk, place an order, create an account, or interact with us in any way. We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. By using our website, you agree to the practices described in this policy.

2. Who We Are (Data Controller)

TyresOnly  

Aylesbury, United Kingdom  

Email: support@tyresonly.co.uk  

We act as the Data Controller for all personal data collected through our website.

3. Personal Data We Collect

We may collect the following categories of personal data:

a) Information you provide directly: name, surname, billing and delivery address, email address, phone number, order details, account login details, messages sent through contact forms or email.

b) Information collected automatically: IP address, device information, browser type, pages visited, cookies and tracking technologies, shopping behaviour.

c) Payment information: Payments are processed securely by third‑party providers (Stripe, PayPal). We do not store or access your full card details.

4. How We Use Your Data

We use your personal data for: processing and delivering your orders; creating and managing your customer account; providing customer support; sending order confirmations and delivery updates; fraud prevention and security; improving website performance and user experience; marketing communications (only with your consent); compliance with legal obligations.

5. Legal Bases for Processing

We process your data under the following legal grounds: Contract (to fulfil your order); Consent (for marketing and non-essential cookies); Legal obligation (tax and accounting requirements); Legitimate interest (fraud prevention, website security, service improvement).

6. Data Sharing

We may share your data with trusted third parties: payment processors (Stripe, PayPal); delivery partners and couriers; IT and hosting providers; email and marketing platforms; analytics and advertising tools (Google, Meta). All partners comply with UK GDPR and process data only as instructed.

7. International Data Transfers

Some service providers may store data outside the UK (e.g., USA). In such cases, we ensure appropriate safeguards: UK–US Data Bridge, Standard Contractual Clauses (SCCs), and additional security measures.

8. Data Retention

We keep your data only as long as necessary:

- Order information: 6 years (legal obligation)

- Customer account: until deletion (contract / legitimate interest)

- Marketing data: until consent withdrawn (consent)

- Cookies: as per cookie table (consent / legitimate interest)

9. Cookies & Tracking Technologies

We use cookies to enable essential website functions, analyse traffic and performance, personalise content, and improve shopping experience. Non-essential cookies are used only with your consent. You can manage preferences at any time through the cookie banner. A full Cookie Policy is available separately.

10. Your Rights Under UK GDPR

You have the right to: access your personal data; correct inaccurate data; request deletion; restrict processing; object to processing; withdraw consent; data portability; lodge a complaint with the ICO. To exercise your rights, contact us at support@tyresonly.co.uk.

11. Data Security

We implement strong technical and organisational measures, including SSL encryption, secure servers, access controls, regular security monitoring, and fraud prevention systems. While no system is 100% secure, we take all reasonable steps to protect your data.

12. Children’s Privacy

Our website is not intended for individuals under 18 years old. We do not knowingly collect data from minors.

13. Automated Decision-Making

We do not use automated decision-making or profiling that produces legal or significant effects on you.

14. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page. Last updated: 18 January 2026.

15. Contact Us

For questions about this Privacy Policy or your data rights, contact us at support@tyresonly.co.uk.